We are looking for an experienced Service Advisor with a minimum of 2 years experience. Knowledge of ERA software is an asset.
The candidate must have the following qualifications:
- Appropriate mechanical knowledge
- Perfectly bilingual
- Excellent communication skills
- A sense for exceptional customer service
- Good stress-management skills
- Patience with excellent listening skills
- Professional presentation and attitude
The main responsibilities are to receive clients and obtain all the necessary information to identify and propose repairs and/or maintenance required on the vehicle.